Privacy Policy

For the purposes of Organic Law 3/2018 of December 5 on the Protection of Personal Data and the European Union’s General Data Protection Regulation 2016/679 of April 27, 2016, TORSE S.A., with Tax ID Number A46063731, hereinafter TORSE HOTELES, informs users that their personal data is processed for the purpose of managing relationships with users and customers regarding requests for information and reservations.

SUBMISSION AND RECORDING OF PERSONAL DATA

Providing your personal information is required in order to contact us and receive information about TORSE HOTELES’ products and services. You must also explicitly subscribe to our newsletter if you would like us to keep you regularly updated on all our products and news.

Failure to provide the requested personal information or to accept this privacy policy will prevent you from subscribing, registering, or receiving information about TORSE HOTELES’ products and services.

In accordance with the provisions of Organic Law 3/2018 of December 5 on the Protection of Personal Data and the European Union’s General Data Protection Regulation (GDPR) 2016/679 of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data, we hereby inform you that the personal data obtained as a result of your submission will be processed by TORSE S.A., located at Calle San Rafael, 1-3, mezzanine, Gandía 46702 (Valencia), which has implemented the necessary security measures to ensure privacy.

ACCURACY AND TRUTHFULNESS OF THE INFORMATION PROVIDED

The user who submits information to TORSE HOTELES is solely responsible for the accuracy and correctness of the data provided, and TORSE HOTELES is not liable in any way in this regard.

Users warrant and are responsible, in all cases, for the accuracy, validity, and authenticity of the personal data they provide, and agree to keep such data duly updated.

The user agrees to provide complete and accurate information on the registration or subscription form.

TORSE HOTELES is not responsible for the accuracy of information that it has not produced itself or for which another source is cited; therefore, it assumes no liability for any potential damages that may arise from the use of such information.

TORSE HOTELES shall not be held liable for any damage or loss that the user may suffer as a result of errors, defects, or omissions in the information provided by TORSE HOTELES, provided that such information originates from sources outside of TORSE HOTELES.

OBJECTIVES

The purposes of data collection are: to carry out activities and provide information about products, and to subsequently contact TORSE HOTELES users.

DISCLOSURE OF DATA TO THIRD PARTIES

TORSE HOTELES will not disclose user data to third parties. However, if the data is transferred to a third-party company, prior notice will be provided before the collection of the data, requesting the data subject’s express consent.

EXERCISING THE RIGHTS OF ACCESS, CORRECTION, DELETION, AND OBJECTION, AS WELL AS THE RIGHT TO RESTRICT PROCESSING AND DATA PORTABILITY

You may contact us to revoke the consent you have provided and exercise your right to access your personal data by obtaining a copy thereof, your right to correct inaccurate or incomplete data, the right to erasure of your personal data, the right to have your personal data removed from our website, the right to object to the processing of your personal data, the right to restrict the processing of your personal data, and the right to data portability regarding your automated personal data by mail addressed to TORSE S.A., Calle San Rafael, 1-3, Mezzanine, Gandía 46702 (Valencia). To exercise these rights and in compliance with Instruction 1/1998, dated January 19, issued by the Spanish Data Protection Agency, you must verify your identity with TORSE HOTELES by sending a photocopy of your National Identity Card or any other legally valid form of identification.

Data subjects have the right to lodge a complaint with the supervisory authority.

DATA RETENTION PERIOD

The user’s personal data will be actively processed for as long as the user remains a user of www.torsehoteles.com; that is, unless the user revokes their consent or exercises their right to request the erasure, deletion, or objection to a specific purpose.

If you withdraw your consent or exercise your right to object or erasure, your data will be blocked and retained in a restricted manner, available to the competent authorities for a period of 3 years to address any potential liabilities arising from the processing.

LEGAL BASIS FOR DATA PROCESSING

Registration on www.torsehoteles.com is free and voluntary for users; therefore, the legal basis for the processing of their personal data is their consent.

ACCEPTANCE AND CONSENT

By using this website, you become a user of the site (hereinafter, the “user”) and fully and unreservedly accept each and every provision included in the terms and conditions regarding the protection of personal data, thereby accepting and consenting to the processing of such data by www.torsehoteles.com, in the manner and for the purposes indicated in this Personal Data Protection Policy, in the version published on the “website,” at the very moment the user accesses it. Consequently, it is the user’s responsibility to carefully read this legal notice each time they use the website, as it is subject to change.

With regard to the provision of information society services directly to a minor, the processing of a minor’s personal data is lawful if the minor is at least 16 years of age. If the person is under 16 years of age, such treatment will be legal only if the person with parental responsibility for the minor gives or authorizes consent, and only to the extent that such consent is given or authorized. With regard to the age of consent, Law 3/2018 of December 5 sets the age at 14 years old.

CYBER SECURITY MEASURES

TORSE HOTELES has implemented the necessary data protection security measures to ensure the privacy of your data. However, we have additional measures in place, such as state-of-the-art firewalls, in addition to technical measures such as software for encrypting confidential information and controlling access to personal data, restricted user accounts, security policies, user accounts and passwords that expire as required by the LOPD, and other systems designed to prevent misuse, alteration, unauthorized access, and theft of the personal data provided to TORSE HOTELES.

TORSE HOTELES shall not be liable for any damages that may arise from interference, omissions, interruptions, computer viruses, telephone malfunctions, or disconnections in the operation of this electronic system caused by factors beyond TORSE HOTELES’ control; delays or blockages in the use of this electronic system caused by deficiencies or overloads in telephone lines or overloads in the Data Processing Center (DPC), the Internet system, or other electronic systems, as well as damages that may be caused by third parties through unlawful interference beyond the control of TORSE HOTELES.